softwareone@copilot:~$ find digital-workplace-consultant --copilot --lowcode --human-centred
Matteo Maniscalco

Hi SoftwareOne,
I'm the Digital Workplace Consultant you need for Copilot & LowCode

I combine behavioural science, UX research, and strategic design to drive AI and LowCode adoption that delivers real business value. With 5+ years designing human-centred technology solutions, I understand how to bridge the gap between powerful tools and successful user adoption.

Human-Centred Design AI & LowCode Adoption Train-the-Trainer
Why I'm Perfect for This Role Contact Me
STATUS: ACTIVE
ID: MM-2025

Matteo Maniscalco

Applied Anthropologist & UX Researcher

5+ YRS
42+ PROJECTS
1M+ USERS
Solution Architecture Training & Enablement Cross-functional Leadership
ROLE_REQUIREMENTS // PERFECT_MATCH

What SoftwareOne Needs — What I Bring

You're seeking a Global Digital Workplace Consultant to architect Copilot and LowCode solutions while enabling teams worldwide. Here's how my experience aligns perfectly with your requirements.

01

Architectural Leadership

YOU NEED:

Lead the design and architecture of Copilot and LowCode solutions, ensuring they meet scalability, performance, and security standards.

I BRING:

Led the architecture of enterprise-wide behavioural programmes impacting 1M+ users. Expert in designing scalable, user-centred solutions that drive adoption.

02

Solution Development

YOU NEED:

Develop and implement LowCode applications using platforms such as Microsoft Power Apps, Copilot Studio, Azure OpenAI.

I BRING:

MSc in IT Product Design with hands-on experience in prototyping and building digital solutions. Deep understanding of how to translate business needs into functional applications.

03

Training & Enablement

YOU NEED:

Design and deliver train-the-trainer sessions to equip consultants with the necessary skills for effective global solution delivery.

I BRING:

Launched a Behavioural Economics training programme for frontline staff. Expert in workshop facilitation, curriculum design, and enabling others to deliver impact.

04

Stakeholder Management

YOU NEED:

Work closely with global and regional stakeholders, including C-level executives, to ensure successful project outcomes.

I BRING:

Presented to C-level executives across 7+ business units. Proven ability to translate complex technical concepts into business value for senior stakeholders.

05

Documentation

YOU NEED:

Create and maintain comprehensive documentation for architecture, design, and implementation processes.

I BRING:

Built a 201-slide research repository that became the bank's single source of truth. Expert in creating documentation that enables teams to scale knowledge.

06

Innovation & Adaptability

YOU NEED:

Stay up-to-date with the latest trends in LowCode development and AI-driven solutions, applying this knowledge to improve products.

I BRING:

Active practitioner in AI adoption frameworks (BIT's 4 A's). Continuously applying behavioural science to emerging technology adoption challenges.

METHODOLOGY // ADOPTION_FRAMEWORK

My Approach to Technology Adoption

Combining behavioural science with human-centred design to drive deep, sustainable adoption of Copilot and LowCode solutions.

"The promise of AI can only be fulfilled by understanding how and why people think and act the way they do."
- BIT AI & Human Behaviour Report
A

Augment

Using behavioural insights to improve how AI and LowCode tools are built. Understanding user cognition to create solutions that truly serve needs.

A

Adopt

Driving deep adoption by addressing motivation, capability, and trust. Moving beyond shallow use to meaningful integration in daily workflows.

A

Align

Designing solutions aligned with human psychology. Ensuring transparency, usability, and ethical considerations are embedded from the start.

A

Adapt

Helping organisations adapt to technology's impact. Building resilience and capability for continuous evolution and improvement.

Designing for Behaviour Change

01

Intent & Discovery

Map the system, understand user context, conduct behavioural research

02

Design

Develop solutions using nudges and choice architecture principles

03

Trial

Run controlled pilots to validate and refine with real users

04

Scale

Roll out globally with governance, measure and evaluate impact

Ethics at Every Step:
Fairness Transparency User Empowerment
TIMELINE // PROFESSIONAL_JOURNEY

Professional Journey

A timeline of experience that prepared me for driving global technology adoption.

2017 - 2022

Behavioural Research Analyst

Nedbank, Johannesburg

Supported the design, build and launch of a bank-wide behavioural-based loyalty programme. Spearheaded product strategy for a flagship Financial Wellbeing tool. Delivered training programmes for frontline staff.

42+ projects delivered 7+ business units advised 1M+ clients impacted
2022 - 2023

Student Assistant - Global Learning

GE Vernova, Denmark

Supported the launch of a compliance tracking platform for on & offshore wind technicians across global teams.

Global Platform Launch Cross-regional Collaboration
2022 - 2025

MSc IT Product Design

University of Southern Denmark

Advanced study in applying information technology innovation within industrial design, development and production processes. Focus on user-centred design and sustainable solutions.

Design Thinking User-Centered Design Prototyping
2025 - Present

Freelance UX Researcher & Consultant

Denmark

Providing UX research and behavioural science consulting services to product teams. Focus on AI adoption and human-centred technology implementation.

Behavioural Science Product Strategy Research Leadership
CASE_STUDIES // PROVEN_IMPACT

Proven Impact

24 months

Enterprise Loyalty Programme

Contributed to the successful design, build, launch and post-execution of a behavioural-based programme impacting 1M+ clients across the organisation.

Solution Architecture User Research Stakeholder Management
10% increase in product uptake
12 months

Knowledge Repository Build

Built a comprehensive 201-slide research repository that became the organisation's single source of truth, enabling multiple teams to leverage insights.

Documentation Knowledge Management Cross-team Enablement
6+ teams leveraged documentation
Ongoing

Training Programme Design

Designed and delivered train-the-trainer sessions on behavioural economics, enabling frontline staff to apply insights in their daily work.

Curriculum Design Workshop Facilitation Mentorship
Cultural shift to evidence-based approach
View Full Portfolio
REQUIRED_SKILLS // CHECK_ALL

Required Skills & Experience

✓
LowCode Architecture Experience

MSc IT Product Design with hands-on experience architecting and prototyping digital solutions

✓
Microsoft Technology Stack Experience

Practical experience with Microsoft ecosystem through enterprise projects and academic work

✓
Integration Expertise

Experience integrating solutions across systems and enabling cross-functional collaboration

✓
Stakeholder Management & Communication

Presented to C-level executives, trained frontline staff, facilitated cross-functional workshops

✓
Leadership & Mentorship

Proven ability to enable teams through training programmes and knowledge sharing

✓
Project Leadership

Led 42+ projects from inception to completion with high delivery success rate

✓
English Language Skills (C1+)

Native English speaker with excellent written and verbal communication skills

READY_TO_CONNECT // LET'S_TALK

Ready to Join SoftwareOne's Microsoft Center of Excellence

I'm excited about the opportunity to bring human-centred design and behavioural science to SoftwareOne's global Copilot and LowCode initiatives, helping drive meaningful technology adoption across your 19 locations.

Email matteo@matteoman.com
Portfolio matteoman.com
Location Denmark (Open to Sofia)